Our Services:
1. Pre-sale service:
A.Our engineers are available for onsite prospect before installation free to charge.
B. Foundation drawing and detailed Dimension free form us.
2. In-sale service:
A. Onsite overall guide installation,operation and maintenance training .
B. Assistance and instruction o trial running.
3. After-sale service:
A.Our engineers are in charge of different area,we will response periodically and support you
technical service free of charge,
B.Free of charge for the quality problem during the guarantee period.
C.One year guarantee period and lifetime service.
4. Spare parts service:
A.All spares parts on our gensets supplied by us.
B. Free spare parts together with genset when shipping
FAQ:
1. How to choose the right model ?
It depends on continuous output power, Voltage, Frequency and fuel type.
2 What is the overhaul ?
About 8000 working hours.
3 . What is the warranty ?
One year.
we offer all spare parts free of charge during warranty period. After this period, spare parts are not free. What's more, a set of spare parts will be shipped together with engine and generator set free of charge.
4 . How is the after sale service and maintenance?
A:We offer installation,repair and maintain service abroad. And online guide service if needed anytime. Our before-sale, in-sale and after-sale service are all trustable, you can name it.